9 August 2012 -  The ability to efficiently find and retrieve knowledge has always been important, whether it is a physical process of manually sifting through filing cabinets or, more commonly now, a machine based process.

According to IDC, companies will on average double the amount of data they create every two years. For law firms – and other knowledge-based businesses – this figure could be even higher. While more than two thirds of the top 200 law firms have implemented document management systems (DMS) to store information, these systems do very little to make the knowledge within them easily retrievable or actionable. Put another way, a DMS makes it very easy for lawyers to ’file’ items, but are not so good at enabling them to efficiently retrieve relevant knowledge when they need it. This is understandable, because DMS systems don’t come with sophisticated search and categorisation capabilities.

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